NAMA Coaching & Consultancy 

www.radiantheart.eu

Mei 2018


 

        Privacy Policy

Last Updated and Effective as of: May 25, 2018

This privacy policy is for NAMA Coaching & Consultancy

 

Radiantheart.eu  is operated by NAMA Coaching & Consultancy., (hereinafter, “we”, “our” or “us”). We respect your privacy and are committed to protecting your information. The privacy policy below discloses our practices regarding information collection and usage solely for the website located at www.radiantheart.eu .

This privacy policy aims to give you information on how we collect and processed your information through your use of this website, including any data you may provide through this website when you use our Service or contact us using the contact information below.

We take the privacy of personal data very seriously and carefully handle your personal information. By using this site you agree with our privacy and cookie policy and our terms of use.  Your details will never be sold and / or provided to third parties!

 

Protection of Personal Data

We take the privacy of personal data very seriously.

NAMA Coaching & Consultancy will not sell and / or provide your personal details to third parties. We only process personal data for the purpose for which it was provided and in accordance with the General Data Protection Regulation (GDPR) and the Telecommunications Act.

www.radiantheart is managed by Natasha Martinoska

My details are:

Natasha Martinoska

NAMA Coaching & Consultancy
Fazantenkamp 65
3607 CC Maarssen, The Netherlands

Chamber of Commerce: 59 69 36 06

 

Which data do we collect?
When you are registered for our newsletter, you have requested a download, you have signed up for a free online workshop and / or training, filled in a contact form, made a purchase or make other requests for one of our products and / or services, you are asked to fill in your details. We only process the data that you provide to us. This can be the following information:

First and last name
E-mail address
Phone number
Website
Company Name
Street and house number
ZIP code and address
Chamber of Commerce number
IP address
VAT number

 

For what purpose do we use the personal data?
The data is collected and stored for the following purposes:

We use your first name and e-mail address for sending commercial newsletters and re-targeting for Facebook advertisements. We only do this with the information we have obtained through downloading free documents and video’s and requesting free workshops / training sessions, coaching tips and not with data that has been received via our contact or quotation forms.
Your first name, e-mail address and telephone number that you fill in with a request form and contact form are used to make an offer and / or to respond to the contact request. We store this information in Active Campaign and will send you an e-mail once to request permission to comply with the GDPR Act. With no permission, this data will be deleted at the end of each month. This is also indicated on the relevant forms.

Your details on www.radiantheart.eu

When you are registered for our newsletter, you have requested a download, you have signed up for a free online workshop and / or training, you have completed a contact form or made a purchase and in the future you do not want to receive e-mail from us, you can at all times unsubscribe by means of the link at the bottom of the e-mail or by contacting us.

Your e-mail address will immediately be removed from our database and will not be saved.

Your personal data is stored in our e-mail system and this goes through the ActiveCampaign servers.
ActiveCampaign servers are based in the United States. Your data can therefore be transferred, stored and processed in the United States. The transfer of this data is done on the basis of the EU-US Privacy Shield Framework. More information about the ActiveCampaign privacy policy can be found here.

In addition, we share information that we have obtained through applying for a free workshop / training / coaching tips with Facebook to create advertising target groups.

 

Security of personal data

We have taken appropriate technical measures to protect personal data against loss or other forms of unlawful processing. These measures, including encryption using an SSL certificate and two factor authentication, provide a level of security that matches the data we process.

 

Cookies

A cookie is a small file that is sent by our website and placed by your browser on the device when you visit our website. The information stored in the cookie can be sent back to our website when you visit the website again. More information about cookies can be found here.

For the best possible effect of this website and to tailor the content of advertisements to your preferences, cookies are used.

 

Facebook Advertising cookies

With your permission we use cookies from Facebook (Facebook Custom Audience, Facebook Impressions, Facebook Connect and Facebook Pixel) to make advertisements available. These cookies ensure that ads relevant to you are displayed.

More information about Facebook’s cookies can be found here.

 

Tracking cookies

We use, with your permission, site tracking of ActiveCampaign. Sitetracking places is a cookie that keeps track of which pages you view on our website. This enables us to adjust better our marketing, services and advertisements to your interests. More information about site tracking can be found here .

 

Google Analytics

Cookies are also placed by our statistics package, Google Analytics. We would like to know how our visitors use the website and how many people visit our website every month, so that we can optimize the use of the website. Of course, we do not want you to be tracked undesirably, but we want to be of service to you as best we can and we need good statistics for that. With Google Analytics, the information is anonymous as well as possible. Your IP address is not expressly used. We can not therefore personally trace you. More information about the policy of Google Analytics can be found here.

 

Switch off and remove

Do you want to disable or delete the cookies? You can do this via your browser settings. If necessary, use the help function of your browser to find out how you can do this.

Things you can always do:

Disable “third party cookies” automatically in your browser. Modern browsers (Chrome and Firefox) offer many options for this.

In your browser settings, indicate that you do not want to be tracked.

You can always remove the placed cookies from your browser and you can also block them per domain.

Via the website Your Online Choices you can find more information on how to disable cookies.
Do you have further questions about our cookies? Please contact us.

Social Media

We want to make it as easy as possible for you to share the content of our website via Social Media. This can be done through Social Media (share) buttons. We have placed the buttons of the following Social Media Platforms. Read the privacy statements of the respective Social Media platforms to know how they deal with privacy. Below you will find the various privacy statements:

Facebook
Instagram
YouTube
LinkedIn
Twitter
Google Plus

 

Links
On our website you will find links to external websites. By clicking on a link you go to a website outside of wwww.radiantheart.eu . It may be that these external websites use cookies. We would like to refer you to the cookie or privacy statement of the relevant website.

 

Storage period
We do not store your data longer than necessary for the purpose for which they were received. When you unsubscribe from our e-mails, your personal data will be removed from the system by the end of the relevant month at the latest.

We keep the data in our accounting and CRM system for at least 7 years, in order to comply with all our legal obligations. This information will be removed by us within 1 year after the expiry of this obligation.

The above deadline applies, provided that there are further legal obligations for us to keep the data longer and / or to keep it available.

 

Rights
You always have the right to withdraw your consent to the processing of your data, after which we will no longer process your data. Withdrawal of this consent does not affect the legality of our data declaration on the basis of your consent, which took place prior to this withdrawal.

You also have the right to access your personal data and the right to rectify your personal data. If you want to know which personal data we process from you, you can submit a written request for access.

If your details are incorrect, incomplete or irrelevant, you can request us in writing to change or supplement your data.
You also have a right to erase your personal data, a right to limit the processing and a right to object to the processing. You also have the right to transfer your data, or make your data transferable. You can also submit a written request for this.

We will process your request within 4 weeks. By written means is also understood by e-mail. You can e-mail your request to us via natasha@radiantheart.eu

  

Amendments

We reserve the right to change our privacy policy at any time.

The changes take effect at the time of implementation.